Retail Loss Prevention

Distance Learning Package

Candidates undertaking this course by Distance Learning will complete eight separate modules as outlined below. Each module must be completed in turn and subsequent modules will not be sent to candidates until the previous module, including assignments, has been completed and assessed. Full support by telephone, email and through a dedicated area of our web site will be available to all candidates.

The modules to be completed by Distance Learning candidates are:

Module 1 – Loss and Risk

Section 1 – Scope of Loss Prevention
Section 2 – Causes of Loss
Section 3 – Risk Assessment

Module 2 – Legislation and Standards in Loss Prevention

Section 4 – Criminal Law
Section 5 – Civil Law
Section 6 – Industry Standards
Section 7 – Policy Documents

Module 3 – Physical Security

Section 5 – Alarm Systems
Section 6 – Access Control
Section 7 – Key Control
Section 8 – CCTV

Module 4 – Loss in Retail (Part 1)

Section 9 – Sales Area
Section 10 - Point of Sale
Section 11 – Cash Control

Module 5 – Loss in Retail (Part 2)

Section 12 – Goods Inwards
Section 13 – Stockrooms
Section 14 – Return by Customers
Section 15 – Stocktaking

Module 6 – Investigating Losses (Part 1)

Section 16 – Principles of retail investigations
Section 17 – Surveillance
Section 18 – Investigative Interviewing

Module 7 – Investigating Losses (Part 2)

Section 19 – Statement taking
Section 20 – Report Writing
Section 21 – Record Keeping

Module 8 – Management of the Loss Prevention Function

Section 22 – Team Building
Section 23 – Communication Skills
Section 24 – Conflict Management